Refund policy

Orders are processed within 24 hours after confirmation.

* Orders cannot be modified after confirmation except within a very limited time.

* Orders are confirmed only after successful payment.

* For Cash on Delivery, the brand has the right to confirm the order before shipping.

* Delivery time is 2 to 5 business days in Egypt.

* Shipping time may vary depending on the courier or external circumstances.

* Customers will be contacted before delivery to confirm availability.

* Exchanges are allowed within 48 hours of receiving the product.

* The item must be unused, in its original condition.

* 14-day return policy

* The customer bears shipping costs for exchanges.

* Orders can only be canceled before shipping.

* Once shipped, orders cannot be canceled.

* Any manufacturing defects will be handled immediately.

* Failure to receive orders without valid reason may result in blacklisting.

* Placing an order means accepting all the policies

* Customer support responds within 24 hours via Instagram or WhatsApp.